Yes, we provide reports where it is clinically appropriate and medically justified.

Please contact us via email or SMS with a brief explanation of your needs before making a booking we will advise whether we can assist or refer you to a more suitable service.

We are unable to see clients under 16 years of age without parental or guardian consent.
Clients aged 16 and 17 may attend under specific circumstances please contact us to discuss.

Yes. Medicare rebates apply to both face-to-face and online psychology sessions, provided you have a valid Mental Health Care Plan from your GP.

Yes, if you have a plan manager, you may be able to access our services through your NDIS funding. Please contact us before booking so we can confirm your eligibility.

In many cases, yes. EAP programs typically provide 3 to 5 sessions per year. Contact your employer or EAP provider to confirm whether our practice is covered under your plan.

No. There is currently no Medicare rebate available for ADHD testing or assessment. Please contact us for more information on costs.

No. Psychologists are not able to prescribe medication. If medication is something you wish to explore following an ADHD assessment, we will provide you with a report that you can take to your GP for a referral to a psychiatrist.

We are committed to providing the best possible care which means we will always be honest if we feel we are not the right fit for your needs. If that is the case, we will do our best to point you toward a more suitable service.

We ask that you provide at least 48 hours notice if you need to cancel or reschedule your appointment. Late cancellations and missed appointments may be charged at the full session rate. If you have any concerns, please contact us as early as possible and we will do our best to find a solution.

We offer extended hours to make therapy more accessible. Monday evenings until 10pm, Tuesday until 8:15pm, Wednesday until 9pm, and Saturday appointments from 9:30am to 5pm. Online sessions are also available across Australia.

Yes. Release Your Mind is a SIRA-approved provider, and we accept a limited number of workers compensation and CTP referrals for psychological treatment in St Leonards and Westmead. Referrals are reviewed before acceptance to ensure they are suitable for the clinical services we provide.

Referrals are accepted from your GP (via WorkCover or CTP referral), your insurer or case manager, or through SIRA-approved treatment pathways. You can book online and send us your referral, but the appointment is subject to approval before it is confirmed, just like our standard booking process.

No. Submitting a booking request does not guarantee acceptance. Each referral is individually reviewed to determine whether the presentation is suitable for our service and within our scope of treatment. You will usually be contacted via SMS if further information is required before your appointment is confirmed.

Treatment typically involves an initial assessment followed by a short-term treatment plan, commonly up to 8 sessions, depending on clinical need and insurer approval. Sessions are billed in accordance with SIRA fee schedules. This service is designed for a clearly defined incident and psychological presentation (such as trauma, anxiety or PTSD following injury), and is not intended as open-ended or indefinite therapy.